Privacy Policy

 

MPN10 MOBILE APP PRIVACY POLICY

 

1.1 Our collection, use and disclosure of your personal data is governed by the Personal Data Protection Act of Singapore (“PDPA”), the terms of which are also incorporated into this Agreement by reference and apply your use of our App and the App Functions.

 

1.2 It is a continuing condition of your use of the App and App Functions that you agree to the terms of our Data Protection Policy as amended from time to time. We reserve the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of the Services after any changes or revisions to this Privacy Policy shall denote your Agreement with the terms of such a revised Privacy Policy.

 

1.3 Incuna collects personal data via user inputted data and through the use of cookies and other technologies to improve and upgrade the System, including details of your visits to the System, traffic data, IP address, location data, operating system, browser type;

 

1.4 Incuna may collect personal data from you whenever you provide this to us when you register / administer your account, visit certain portions of the App, or report / administer problems in connection with the use of the App, including:

 

• Biographical and medical Information, including:
  • Name
  • Email address
  • Hospital you attend
  • Date of Birth
  • Gender
• MPN10 Questionnaire, including levels of:
  • Fatigue
  • Filling up quickly
  • Abdominal discomfort
  • Inactivity
  • Concentration problems
  • Night sweats
  • Itching
  • Bone pain
  • Fever
  • Weight loss
• Device-to-cloud Server Interactions Sync Your Device
  • Device syncing- data recorded on your Device about your activity is transferred from your Device to our servers. Each time a sync occurs, we log data about the transmission. Some examples of the log data are the sync time and date, and the IP address used when syncing.
• Communications with Incuna
  • Whenever you contact Incuna in regards to your data, we collect your email address along with additional information you provide in your request so that we can provide you with assistance.
• Cookies:
  • A cookie is a small data file that often includes an anonymous, unique token, which is sent to your App and may be stored on your Device. Cookies do not store any Personal Information
  • Session Cookies are temporary cookies that remain only until you log out of the App. Session Cookies do not store any Personal Information, only a unique visitor ID number that may be used to ensure users are properly authenticated and can view App information
  • Persistent Cookies remain in the cookie file of your browser for much longer, even after you leave the App. Persistent Cookies also do not store any Personal Information. Persistent Cookies store preferences that should persist from visit to visit, like “Remember Me,” and a unique token to enable us to understand how users use the App (“App Usage”).

 

The main objectives of data collection are to improve the understanding of MPNs. In lieu of these objectives, the above-mentioned compilation, processing, analysis, and anonymous disclosure of data may be conducted with the purpose of:

 

• System-level actions, such as administration of the App in general; App security purposes; authentication or validation of your identity for your use of the App; supporting the operations in connection with the App and your use of the App; creating and maintaining a record for legal / investigative purposes or preservation of evidence in proceedings involving Incuna’s provision of the App or your use of the App; enforcement of Incuna legal rights in connection with the App or your use of the App; protection against / mitigation of / prevention of harm and damage arising from the operation of the App / your use of the App; analysing the App and the services, functions or features for improvement of user experience or any other aspect of the System; or reporting to regulatory authorities as may be required of Incuna by law or regulation including the production of information upon legally enforceable requests / orders / directives as may be required (collectively, the “System Purposes”)

 

All and any data you enter into the App shall be treated with absolute anonymity and any information that is provided to a Third Party in the form, including aggregated reports, shall not include any personal information, including all data recorded during registration.

 

1.5 Personal information and data that you provide to Incuna can be modified from your MPN10 app account (e.g. modifying your user email address). If you remove data from your account, it will no longer appear to you. Backups of that data will remain associated with your MPN10 account and in our archive servers.

 

1.6 You can deactivate your MPN10 account by contacting mpn10-sg@incuna.asia from your user’s email address. When you do, data that can identify you will be removed from the Services, including but not limited to your email, name, symptom data, etc. Backup copies of this data will be removed from our server based upon an automated schedule, which means it may persist in our archive for a short period. Incuna may continue to use your de-identified information after you deactivate your account.

 

1.7 You may direct any queries in respect of your personal data in respect of the above to the Chief Data Officer of Incuna at cdo@incuna.asia.

 

1.8 Your personal data will be hosted on a server located in Singapore, and will not be transferred to any location outside of Singapore.